At Pinhigh Vietnam, we are committed to protecting your privacy and ensuring that your personal information is kept confidential. This Privacy Policy outlines how we collect, use, and protect your personal information.
Information Collection
We collect personal information when you book a tour with us or when you communicate with us through our website, email, or phone. The information we collect may include your name, address, phone number, email address, passport information, and payment details.
Use of Information
We use your personal information to provide you with our travel services and to communicate with you about your booking. We may also use your information to send you marketing materials such as newsletters and promotional offers, but we will only do so if you have given us your consent.
Disclosure of Information
We do not disclose your personal information to third parties unless it is necessary for the provision of our travel services. For example, we may disclose your information to hotels, airlines, and other service providers that we work with to arrange your tour.
We may also disclose your personal information if required by law or if we believe that such disclosure is necessary to protect our rights, property, or safety, or that of our customers or the public.
Security of Information
We take reasonable steps to protect your personal information from unauthorized access, use, and disclosure. We use secure servers and encryption to protect your data, and we restrict access to your personal information to authorized personnel only.
However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.
Data Retention
We retain your personal information only for as long as necessary to provide you with our travel services and to comply with legal obligations. We will securely delete your information when it is no longer required.
Your Rights
You have the right to access, modify, or delete your personal information that we hold. If you wish to exercise these rights or have any questions about our Privacy Policy, please contact us.
Updates to Policy
We reserve the right to update this Privacy Policy at any time. We will notify you of any material changes to the policy by posting the updated version on our website.
By using our services or communicating with us, you consent to the collection, use, and disclosure of your personal information in accordance with this Privacy Policy.
